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Expert Customs & Order Processing Specialist (m/f/d)

  • On-site
    • Gilching, Bayern, Germany
  • Production & Procurement

As a key member of our Fulfillment team, you will be responsible for managing communication with our global distributors and internal departments regarding customs and export topics. Working alongside our world-class team of seven, you will play a central role in pushing the boundaries of drone technology.

You’ll collaborate closely with stakeholders across Supply Chain Management, Order Processing, and Export Control to ensure the smooth coordination and organization of order and delivery processes. With your expertise in customs clearance and goods flow management, you will help Quantum Systems advance its mission of becoming the benchmark in aerial data collection with unmanned aerial systems (sUAV).


What is your Day to Day Mission:

  • Ensure smooth customs clearance for both import and export shipments

  • Regularly update and adapt relevant work instructions and procedural documentation

  • Apply for export licenses from the Federal Office for Economic Affairs and Export Control (BAFA)

  • Conduct internal audits and support / prepare for external audits

  • Review and prepare long-term supplier declarations and preference calculations

  • Act as the primary contact for all relevant authorities (e.g., customs office, local government offices, chambers of commerce, FDA), service providers, customers, and internal teams

  • Ensure compliance with all safety-related, organizational, and regulatory requirements based on current customs and trade regulations, as well as the site's existing licenses

  • Assess the need for and procure certificates or special export documentation depending on the destination country

  • Manage and coordinate external service providers

What you bring to the team:

  • You have completed vocational training in a commercial field (e.g., Freight Forwarding and Logistics Services Specialist or a similar qualification)

  • You have at least 3 years of professional experience in export control and customs clearance

  • Your open, communicative, friendly, and professional demeanor allows you to easily establish yourself as a trusted internal expert

  • You are highly self-motivated and independently drive your area of responsibility forward

  • You are fluent in both German and English – written and spoken communication in both languages comes naturally to you


Why Quantum-Systems:

  • We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.

  • We are industry pioneers who are ambitious, bold, and visionary.

  • We push limits, think outside-the-box and strive for technological excellence to shape the future of aerial data.

  • We promise to be your runway for individual and professional growth.


Our benefits:

  • Company pension scheme: We support you so that you can already make provisions for later.

  • Flexible working hours: With trust-based working hours, you are not only responsible for your working hours, but also for your work-life balance.

  • Corporate Fitness: In collaboration with EGYM Wellpass | Firmenfitness für dein Team (egym-wellpass.com) you will have access to thousands of studios and sports facilities.

  • Vacation: 30 days + days off on New Year`s Eve and Christmas.

  • Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.

  • Bike-Leasing: We support you to stay environmentally conscious, mobile, and healthy.

  • Corporate Benefits: Your opportunity for attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia.

  • Employee events: We not only want to grow together, but also celebrate our successes together.

  • Lunch-Card: Be powerful with delicious energy, daily lunch budget is sponsored.

  • Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.


About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.


Our commitment:

We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.

On-site
  • Gilching, Bayern, Germany
Production & Procurement

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