(Senior) Sales Operations Manager (m/f/d)

As a Sales Operations Manager (m/f/d), you will play a key role in our international sales team and act as the operational interface between Sales, Operations, and Program Management. You will be responsible for steering and continuously improving our global sales processes – from deal qualification to fulfillment – ensuring that our workflows remain efficient, transparent, and scalable.
With your structured approach to data, systems, and processes, you enable our sales team to operate quickly, accurately, and in full compliance. You work with modern tools such as HubSpot, NetSuite, JIRA, Confluence, and Power BI to make Sales Excellence measurable.
You will collaborate closely with internal stakeholders from Product Management, Operations, Fulfillment, Training, and Finance, directly contributing to the sustainable growth of Quantum Systems in the international government and security sector.

What is your Day to Day Mission:

• Maintain, oversee, and align the sales process landscape, supporting new and existing deals from qualification through fulfillment

• Coordinate operational activities with stakeholders in Operations, Fulfillment, Product Management, and Training to ensure successful planning and execution of deals

• Organize and execute Sales-to-Fulfillment tasks – qualitative and quantitative system-based support

• Ensure consistent data quality and process hygiene in HubSpot, NetSuite, and other software tools

• Maintain deal data (payment terms, shipping dates, line items, delivery addresses, etc.)

• Monitor deal status, pipeline maintenance, and forecasts in real time

• Maintain material availability, pricing lists, and lead times (“shopping basket”)

• Communicate with customers regarding operational execution and fulfillment of deals

• Monitor and prepare defined quality gates throughout the sales process (Qualification, Solution Review, Proposal Review)

• Manage key tools and platforms (CRM and ERP systems, Confluence, JIRA)

• Provide KPI dashboards and live reports via Power BI

• Support the sales team with administrative and process-related requests

• Ensure compliance requirements (export control, end-user statements, documentation) are met

What you bring to the team:

• You hold a bachelor’s degree in Business Administration, Business Informatics, Engineering, or a related field; a master’s degree is a plus

• You bring at least 3–5 years of experience in software sales and business development, ideally within UAVs, AI, software-defined defense, or military procurement. Experience with national and international public procurement processes is highly desirable

• You have a solid understanding of military software systems, IT, and digital command structures, including software and AI-driven solutions

• You can demonstrate a proven track record in sales and business development

• You are an excellent negotiator with strong communication and stakeholder management skills

• You can navigate complex procurement and regulatory processes with confidence

• You have experience in project management, proposal development, and contract structuring for software solutions

• You are fluent in both German and English

Why Quantum-Systems:

• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.

• We are industry pioneers who are ambitious, bold, and visionary.

• We push limits, think outside-the-box and strive for technological excellence to shape the future of aerial data.

• We promise to be your runway for individual and professional growth.

Our benefits:

• Company pension scheme: We support you so that you can already make provisions for later.

• Flexible working hours: With trust-based working hours, you are not only responsible for your working hours, but also for your work-life balance.

• Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.

• Bike-Leasing: We support you in staying environmentally mobile and healthy.

• Corporate Benefits: Your opportunity for attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia.

• Employee events: We not only want to grow together, but also celebrate our successes together.

• Lunch-Card: Be powerful with delicious energy, daily lunch budget is sponsored.

• Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

Our commitment:

We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.